1. What are cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us make the website work better and improve your user experience.

This Cookie Policy explains which cookies Grafzorg uses, why we use them, and how you can manage your preferences.

2. What Cookies Do We Use?

Essential Cookies

These cookies are essential for our website to function and cannot be disabled.

Session Management: Keep your session active while browsing
Security cookies: Protect against cross-site request forgery
Form data: Remember entered form data
Cookie preferences: Remember your cookie settings

Functional Cookies

These cookies improve the functionality of our website and your user experience.

Language preferences: Remember your language setting
Assistance Form: Help with filling out contact forms
Chat functionality: Support for live chat features

Analytical Cookies

These cookies help us understand how visitors use our website (anonymized).

Visitor statistics: Number of visitors and page views
Usage patterns: Which pages are visited most often
Technical information: Browser type and device information
Opportunities for improvement: Identifying problem areas

3. What Do We Use Cookies For?

Website functionality: Ensuring that all features work properly
User Experience: Remembering Personal Preferences
Security: Protecting Against Abuse and Attacks
Contact Forms: Improving Form Functionality
Website optimization: Understanding how we can improve
Technical stability: Identifying and resolving issues

4. Third-Party Cookies

Some cookies are set by third-party services that we use:

Google Services

Google Analytics: For website statistics (anonymized)
Google Maps: For location features
Google Fonts: For web typography

Other Services

Social Media: For sharing content (if used)
Chat widgets: For customer service communication
Video platforms: For embedded video content

5. Your Rights and Choices

Manage Cookie Settings

You have several options for managing cookies:

Through our cookie banner on your first visit
By adjusting your browser settings
By contacting us

Browser Settings

All modern browsers allow you to manage cookies:

Chrome: Settings > Privacy and security > Cookies
Firefox: Settings > Privacy & Security
Safari: Preferences > Privacy
Edge: Settings > Cookies and site data

6. Consequences of Disabling Cookies

Important to know:

Disabling cookies may limit the functionality of our website .

Possible Limitations:

Contact forms may not work properly
Your preferences will not be saved
Some pages may load more slowly
Content personalization is limited
Technical issues may occur

7. Updates to this Policy

We may update this Cookie Policy from time to time in order to:

Support new features
Comply with legal requirements
To improve our services
To provide clarity

We will clearly communicate any significant changes via our website.

8. Contact Us About Cookies

Do you have questions about our use of cookies, or would you like to change your preferences?

Contact Us:

Email: privacy@gravenzorg.be

Phone: 0456 99 08 42

Subject: "Question about the Cookie Policy" - We will respond within 2 business days.

Tip: For more information about cookies in general, visit allaboutcookies.org

12. Privacy and Data Protection

We respect your privacy and comply with the GDPR. For more detailed information, please refer to our Privacy Policy.

Minimum data collection for service provision
Secure data storage and processing
No resale to third parties
Right to access and correction

13. Final Provisions

These terms and conditions are subject to change
Changes will be communicated 30 days in advance
In the event of any conflict, these general terms and conditions shall prevail
The invalidity of a provision does not affect the rest
These terms and conditions have been drawn up in accordance with Belgian law

Contact Us:

Milenst BV (Grafzorg.be)

Address: Krommelei 1A, 2110 Wijnegem

Email: info@gravenzorg.be

Phone: 0456 99 08 42

VAT: BE1011.071.778

For legal questions, please contact our customer service.